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Privacy Policy
All Veterans Glass respects your privacy and is committed to protecting your personal information.

1. Information We Collect



We may collect the following information when you book or receive services:
  • Name, phone number, email, and billing address
  • Vehicle make, model, and VIN number
  • Insurance and payment details
 

2. How We Use Your Information



Your information is used to:
  • Schedule and perform services
  • Process payments and insurance claims
  • Provide customer support and follow-up
  • Send service reminders, invoices, and receipts
 

3. Information Sharing

  • We do not sell or rent your personal information.
  • We may share necessary information with insurance companies, payment processors, or suppliers as needed to complete services.
  • We may disclose information if required by law.
 

4. Data Security

  • We take reasonable measures to protect your data from unauthorized access, loss, or misuse.
  • While we use secure systems, no method of data storage or transmission is 100% secure.
 

5. Cookies & Website Tracking

  • Our website may use cookies or tracking tools for analytics and improving user experience.
  • You can disable cookies in your browser settings.
 

6. Your Rights

  • You may request access to, correction of, or deletion of your personal data.
  • To exercise these rights, please contact us using the details below.
 

7. Contact Information



If you have questions about these Terms or our Privacy Policy, please contact:

All Veterans Glass
Fredericksburg & Stafford, VA

Terms & Conditions

Welcome to All Veterans Glass. By booking or receiving our services, or by opting in to receive communications from us, you agree to the following Terms & Conditions:
 

1. Services Provided

  • We provide mobile and in-shop auto glass repair, replacement, and recalibration services.
  • Service availability depends on vehicle type, glass availability, and weather conditions.
 

2. Estimates & Pricing

  • Quotes are based on the information provided at booking and may change if additional work or materials are required.
  • Final pricing is confirmed before services are performed.
 

3. Payment Terms

  • Payment is due upon completion unless otherwise agreed in writing.
  • We accept cash, major credit/debit cards, and approved insurance claims.
  • Any portion not covered by insurance is the responsibility of the customer.
 

4. Insurance Claims

  • Customers authorizing insurance billing agree they are responsible for any portion not covered by their provider.
  • We are not liable for claim denials or processing delays.
 

5. Warranty

  • We provide a limited lifetime warranty on workmanship and installation for the life of the vehicle.
  • Manufacturer defects are covered by the glass supplier; damage caused by accidents, misuse, or environmental conditions is not covered.
 

6. Liability

  • We are not responsible for pre-existing damage, rust, or hidden issues that may cause fitment or calibration challenges.
  • Calibrations are performed to manufacturer standards, but we are not liable for accidents or losses after service completion.
 

7. Communications (SMS & Email)

  • By providing your phone number and opting in, you consent to receive SMS or email messages regarding your appointment, service reminders, or promotions.
  • Message frequency may vary. Message and data rates may apply.
  • To opt out, text STOP to any SMS or follow unsubscribe links in emails. To get help, reply HELP or contact us directly.
  • Carriers are not liable for delayed or undelivered messages.
 

8. Cancellations & Rescheduling

  • Cancellations must be made at least 24 hours in advance.
  • Missed appointments may incur a service fee.
 

9. Governing Law

  • These Terms are governed by the laws of the Commonwealth of Virginia.